New guests
Your first visit
We want your first Spavia experience to feel calm and effortless from the moment you arrive. Here's everything to know before your appointment.
A Warm Welcome
First time? We're glad you're here
Your first visit is a little occasion at Spavia. Arrive early, settle into the Retreat Room, slip into a warm robe, and let our licensed specialists take care of everything from there.
A welcome offer for new guests
Many of our locally owned spas greet new guests with an introductory offer — ask your local spa about theirs.
What to Expect
Your visit, step by step
Arrive a little early
Come about 15 minutes before your appointment. That's time to check in, complete a brief health intake, slip into a warm robe, and begin to unwind in the Retreat Room.
A gentle consultation
Your specialist will ask about your goals, any areas of concern, pressure preferences, and health considerations — so your treatment is tailored to you.
Your treatment
Settle in and let go. Your specialist checks in on pressure and comfort throughout; speak up whenever you'd like. This hour is entirely yours.
Afterward
Linger as long as you like. Drink plenty of water, enjoy how light you feel, and we'll happily help you set up your next visit when you're ready.
Helpful Tips
Before you arrive
A few small things to know — so you can simply arrive and let the day fall away.
What to wear
Wear whatever is comfortable. For massage and body treatments you'll undress to your comfort level and be properly draped the entire time. Robes and slippers are always provided.
What to bring
Just yourself. If you have a gift card or a new-guest welcome offer, bring that along — everything else, from robes to towels to products, is here waiting.
Health considerations
Let us know if you're pregnant, have allergies, recent injuries, skin conditions, or any health concerns. We'll personalize your treatment around them.
Tipping
Gratuity is always appreciated and never required. If you loved your treatment, a tip of 15–20% is customary in the spa industry.
Good to Know
First visit questions
- Do I need to be a member to visit Spavia?
- Not at all. Everyone is welcome at Spavia. You can book individual treatments at regular prices anytime. Membership is optional and offers monthly savings for regular visitors.
- How early should I arrive for my first appointment?
- We recommend arriving about 15 minutes early for your first visit to complete a brief intake form and settle in before your treatment begins.
- What if I need to cancel or reschedule?
- Please contact your local Spavia at least 24 hours in advance for a single treatment, or 48 hours for multiple treatments. Later cancellations and missed appointments may be billed half the treatment amount. Our spa policies page has the full details.
- Can I request a male or female specialist?
- Yes. Spas are happy to accommodate a preference for a male or female specialist when one is available. Let the spa know when you book so it can schedule accordingly.
RELAX. RECENTER. RENEW.
Ready for your first visit?
Find your nearest Spavia and book a time that suits you. A warm welcome is waiting.