Get in touch
We'd love to hear from you
A question, a comment, a kind word — reach out to your local Spavia or our corporate team, and we'll make sure it finds the right hands.
Send a message
Write to your spa or our team
Choose your spa and your message goes straight to its team, with a copy to our support team. For anything else, choose our corporate office.
Visit your local spa
Contact a spa near you
Each Spavia is locally owned and operated. For booking, treatments, pricing, or membership at a specific spa, your local team knows it best — reach out to them directly.
Corporate office
Reach the Spavia team
For general inquiries, press requests, franchise information, or partnership opportunities, our corporate team is here to help.
General inquiries
support@spaviadayspa.comFranchise opportunities
spaviafranchise.com (opens in new tab)Careers
spaviajobs.com (opens in new tab)
Common questions
Answers, before you ask
A few things guests reach out about most. For anything specific to your spa, your local team is always the best place to start.
- How do I book an appointment?
- Visit our Book an Appointment page to find your nearest location and schedule online. You can also call your local Spavia directly.
- How do I cancel or reschedule?
- Please contact your local Spavia location directly to cancel or reschedule. We ask for 24 hours’ notice for a single treatment and 48 hours for multiple treatments; later cancellations and missed appointments may be billed half the treatment amount. See our spa policies for details.
- I have a question about my membership. Who do I contact?
- Membership questions are best handled by your local Spavia. Find your location's contact info on our Locations page and call or email them directly.
- How do I check my gift card balance?
- Contact any Spavia location and they can look up your gift card balance for you.